Cube23 Longtail Sport Hybrid 725 swamp grey reflex e-bike

Official notice

19 Jun 2025

Last checked

19 Jun 2025

High riskACCC

An official ACCC notice concerns Cube23 Longtail Sport Hybrid 725 swamp grey reflex e-bike. Risk of accident and serious injury if the frame breaks when the e-bike is used. Risk of injury and property damage if the kickstand fails and the bike falls over when parked. Published 2025-06-19.

What to do now

Stop using these bikes immediately. Contact your local Cube dealer and arrange for a free repair. Contact Pedal Group call: 1300 361 686 (9:00am to 5:00pm AEDT Monday to Friday) email: warranty@pedalgroup.com

Recall number

98e2a9e8-c701-41f1-a6d9-33d132504a93

Official notice

2025-06-19

The hazard

Risk of accident and serious injury if the frame breaks when the e-bike is used. Risk of injury and property damage if the kickstand fails and the bike falls over when parked.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Skus

CUEB23789750

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Affected products

Product 1

Longtail cargo e-bike. SKU: CUEB23789750

Risk / hazard

Risk of accident and serious injury if the frame breaks when the e-bike is used. Risk of injury and property damage if the kickstand fails and the bike falls over when parked.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Manufacturer

Pedal Group

Phone

Not provided

Brand: Pedal. Contact: Pedal Group.

Source & status

Source

Tier

beta

Category

HOME

Classification

Bicycles and scooters (push)

App estimate

high

Recall details

Recall number

98e2a9e8-c701-41f1-a6d9-33d132504a93

Classification

Bicycles and scooters (push)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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