Chervon Australia Pty Ltd - EGO Power+ Cordless Brushless Hedge Trimmer

Official notice

20 Mar 2024

Last checked

20 Mar 2024

High riskACCC

An official ACCC notice concerns Chervon Australia Pty Ltd - EGO Power+ Cordless Brushless Hedge Trimmer. There is a risk of serious injury including laceration if the hedge trimmer activates unexpectedly. Published 2024-03-20.

What to do now

Stop using the recalled hedge trimmer immediately. Consumers should contact Chervon for a free repair of the rear trigger switch. To organise the repair, you can: register your details via the EGO recall portal phone Chervon on 1300 000 346 (select option 3) 9am to 5pm Monday to Friday email support@egopowerplus.com.au Once registered, Chervon will contact consumers to direct them to the nearest repair agent to have their hedge trimmer repaired. If you cannot return the unit to a repairer or have sold or gifted it to another person you should contact Chervon.

Recall number

b023df76-4afc-491f-a863-bb44ed23a4fb

Official notice

2024-03-20

Watch this recall in the app Open source hub ↗

The hazard

There is a risk of serious injury including laceration if the hedge trimmer activates unexpectedly.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

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Affected products

Product 1

A cordless hand-held brushless hedge trimmer. The hedge trimmer has a grey body with black and green detailing, green trigger switch on the black handle and a 24-inch (61 cm) blade. Recalled hedge trimmers could have been purchased as a: Skin (tool only) – HT2410E Hedge trimmer kit (including tool, battery and charger) – HT2411E The EGO logo is on one side of the hedge trimmer’s body and the model number HT2410 and serial number are on the opposite side. Recalled hedge trimmers have a serial number in one of the following ranges: AHT04180500701X – AHT04180501300X AHT04180500001X – AHT04180500600X AHT04180600001X – AHT04180600300X AHT04180604951X – AHT04180605250X AHT04180611451X – AHT04180611750X

Risk / hazard

There is a risk of serious injury including laceration if the hedge trimmer activates unexpectedly.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

ACCC

Tier

beta

Recall details

Recall number

b023df76-4afc-491f-a863-bb44ed23a4fb

Classification

Garden tools and products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice

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