Certain Acoustimass®, Lifestyle® and Companion™ bass modules.

Official notice

19 Jul 2023

Last checked

19 Jul 2023

High riskACCC

An official ACCC notice concerns Certain Acoustimass®, Lifestyle® and Companion™ bass modules.. There is a risk of fire and electric shock if a short circuit occurs. Published 2023-07-19.

What to do now

Consumers with an affected bass module should immediately stop using the module and unplug it from the electrical outlet. Consumers should visit: https://www.bose.com.au/en_au/support/bm_safety_service.html for instructions on how to return their affected bass module for repair, free of charge. Consumers can obtain further information at https://www.bose.com.au/en_au/support/bm_safety_service.html or by telephone on 02 7255 6528

Recall number

4cb695d8-196b-4fd2-a7b5-0c5a025d2aae

Official notice

2023-07-19

The hazard

There is a risk of fire and electric shock if a short circuit occurs.

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Affected products

Product 1

Bose bass modules manufactured before April 1, 2006 and sold as part of certain Acoustimass®, Lifestyle® and Companion™ home theatre speaker systems. The components are black or white. The Bose logo, product name, serial number “SER. NO.” and date code are printed on the product label, which is located either on the back or bottom of the bass module.

Risk / hazard

There is a risk of fire and electric shock if a short circuit occurs.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Home electrical appliances

App estimate

high

Recall details

Recall number

4cb695d8-196b-4fd2-a7b5-0c5a025d2aae

Classification

Home electrical appliances

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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