An official ACCC notice concerns Car Towing Strap. If the vehicle recovery strap used is not rated for the weight of the vehicles it is attached to, it can break, and both the strap and tow hook can release with great force. This can pose a risk of injury or death to vehicle occupants or bystanders. Published 2017-12-06.
What to do now
Consumers should stop using the product immediately. Consumers should complete the following instructions to organise a refund: 1. Print and fill out the Recall Return Form at http://img.crazysales.com.au/newsletter/images/returnform/HQB_CAR201.pdf. This form should be attached to the affected product. 2. Go to http://parcelpoint.com.au/crazysales/return/ and follow the online process to create a return label. 3. Securely pack the item in a suitable box with the Recall Return Form and attach the label to the packaging. Take the package to the nearest postal outlet. Consumers do not need to pay for postage to return this product. 4. Email the Crazysales Order ID when the product has been posted. A refund including postage costs will be processed within 3 to 5 working days of the receipt of the product. For further information consumers can contact info@globaloutlet.com or info@crazysales.com.au
Recall number
f958b576-02cd-4e9f-b9e3-26b979af148f
Official notice
2017-12-06
The hazard
The hazard
If the vehicle recovery strap used is not rated for the weight of the vehicles it is attached to, it can break, and both the strap and tow hook can release with great force. This can pose a risk of injury or death to vehicle occupants or bystanders.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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