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Bock Nursing Care Beds - Lifting Poles

Official notice

12 Feb 2020

Last checked

12 Feb 2020

High riskACCC

An official ACCC notice concerns Bock Nursing Care Beds - Lifting Poles. Faulty-shaped lifting pole sockets can lead to slip-through of the lifting pole and may fail to sufficiently support the weight of users, resulting in a risk of injury. Published 2020-02-12.

What to do now

Consumers with impacted stock should contact Alphacare to organise correction. Alphacare technicians will make the necessary corrections on-site. For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at https://alphacare.com.au/contact/

Recall number

c1652281-e818-4560-91a2-fda1c3492e48

Official notice

2020-02-12

The hazard

Faulty-shaped lifting pole sockets can lead to slip-through of the lifting pole and may fail to sufficiently support the weight of users, resulting in a risk of injury.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

91905420-028

Models

423 SERIAL NUMBER, 423

Artg Numbers

209294

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Affected products

Product 1

Bock Nursing Care Beds - Lifting Poles Model Number: 423 Serial Number: 91905420-028 ARTG 209294 (Alphacare Pty Ltd - Bed, general-purpose)

Risk / hazard

Faulty-shaped lifting pole sockets can lead to slip-through of the lifting pole and may fail to sufficiently support the weight of users, resulting in a risk of injury.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Indoor furniture and furnishings

App estimate

high

Recall details

Recall number

c1652281-e818-4560-91a2-fda1c3492e48

Classification

Indoor furniture and furnishings

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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