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An official ACCC notice concerns Bock Nursing Care Beds - Battery. Failure of the diode may lead to damage of the emergency lowering battery. If the bed cannot be lowered this may lead to injury. Published 2020-02-12.
What to do now
Consumers with impacted stock should contact Alphacare to organise correction. Alphacare will arrange a technician to visit and make the necessary corrections. For further information, contact Alphacare Customer Service on 1300 930 930 or via the Alphacare website at https://alphacare.com.au/contact/
Recall number
d18485d2-cb8f-42b1-ae36-f992fd924144
Official notice
2020-02-12
The hazard
The hazard
Failure of the diode may lead to damage of the emergency lowering battery. If the bed cannot be lowered this may lead to injury.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Affected area 1
Source & status
Source & status
Recall details
Recall details
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Classification
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Documents, notices & source
See the official notice and source documents for full details.
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