Bistro Ribbon Mug & Kente Mugs

Official notice

12 Feb 2013

Last checked

12 Feb 2013

Risk not stated by sourceACCC

An official ACCC notice concerns Bistro Ribbon Mug & Kente Mugs. If the base shears off from the mug while it is filled with hot liquid, scalding may result. Published 2013-02-12.

What to do now

Immediately remove any recalled mugs from use and return them to any Country Road store for a full refund or replacement mugs in a different design. For more information, please contact Customer Service on (AUS) 1800 801 911 or (NZ) 0800 105 655 or via email at customerservice@countryroad.com.au.

Recall number

07ec28f1-185c-45d6-922b-27a7eb9900ee

Official notice

2013-02-12

The hazard

If the base shears off from the mug while it is filled with hot liquid, scalding may result.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

DESCRIPTION BISTRO RIBBON MUG

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Affected products

Product 1

Bistro Ribbon mug (blue stripes) with batch code number 1669885 on the base. This mug was sold from December 2011 to March 2012. Set of Four Bistro Kente mugs (tangello/red) with batch code number SS 2012 on the base. These sets were sold from November 2012 to January 2013.

Risk / hazard

If the base shears off from the mug while it is filled with hot liquid, scalding may result.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Kitchenware and containers

App estimate

unspecified

Recall details

Recall number

07ec28f1-185c-45d6-922b-27a7eb9900ee

Classification

Kitchenware and containers

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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