Battery Packs used in certain Toshiba Laptops

Official notice

16 Nov 2016

Last checked

16 Nov 2016

High riskACCC

An official ACCC notice concerns Battery Packs used in certain Toshiba Laptops. If batteries overheat, they can be a fire and burn hazard to consumers. Published 2016-11-16.

What to do now

This recall is an extension of a previous Toshiba laptop battery recall in January 2016. Owners of Toshiba laptops should to go to the Toshiba website www.mytoshiba.com.au/support/announcements to download and run a software utility that will check if their battery is affected. If their laptop battery is affected, the consumer should register with Toshiba to receive a replacement battery pack. Consumers can continue to use their computer in the meantime by removing the affected battery and using it on AC power only. Users who previously checked and determined that their battery pack was not affected by the January 2016 recall should re-check their battery packs using the software available from the Toshiba website.

Recall number

523f0519-d0e1-4e32-b63d-4ecc6a95cee2

Official notice

2016-11-16

The hazard

If batteries overheat, they can be a fire and burn hazard to consumers.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Models

S OF PORT

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Affected products

Product 1

This recall is an extension of a previous recall. January 2016 recall: Affected batteries were supplied from June 2011 to September 2015 as a replacement battery for, or with, various models of Portégé, Satellite, Satellite Pro and Tecra laptops. Extended recall: Affects batteries supplied from July 2013 to November 2016 as a replacement battery for, or with, Satellite models – additional batteries are affected.

Risk / hazard

If batteries overheat, they can be a fire and burn hazard to consumers.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories

App estimate

high

Recall details

Recall number

523f0519-d0e1-4e32-b63d-4ecc6a95cee2

Classification

Computers, laptops and accessories

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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