Baby kids head support

Official notice

2 Jul 2025

Last checked

2 Jul 2025

High riskACCC

An official ACCC notice concerns Baby kids head support. Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident. Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck. Incidents and injuries have occurred. Published 2025-07-02.

What to do now

Stop using this product immediately and dispose of it safely so it can’t be used by anyone else. Contact ezonedeal.com.au for a refund or store credit or if you have sold or gifted it to another person. Contact: www.ezonedeal.com.au E: contactus@ezonedeal.com.au P: (03) 7065 6422 between 10 am to 3 pm Monday to Friday

Recall number

bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6

Official notice

2025-07-02

The hazard

Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident. Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck. Incidents and injuries have occurred.

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Affected products

Product 1

Product Code: Z1451, Z1758 Head Support, polyester, unisex. Colours: Blue and red.

Risk / hazard

Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident. Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck. Incidents and injuries have occurred.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

VEHICLES

Classification

Child car seats

App estimate

high

Recall details

Recall number

bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6

Classification

Child car seats

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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