An official ACCC notice concerns Baby kids head support. Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident. Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck. Incidents and injuries have occurred. Published 2025-07-02.
What to do now
Stop using this product immediately and dispose of it safely so it can’t be used by anyone else. Contact ezonedeal.com.au for a refund or store credit or if you have sold or gifted it to another person. Contact: www.ezonedeal.com.au E: contactus@ezonedeal.com.au P: (03) 7065 6422 between 10 am to 3 pm Monday to Friday
Recall number
bf5531cd-6bf1-46a9-9c40-ff1d9f9c88e6
Official notice
2025-07-02
The hazard
The hazard
Risk of serious injury including spinal cord injuries or death to young children if the head strap alters the alignment of the head, neck and/or spine during a vehicle accident. Risk of suffocation or strangulation if the strap slips around the child’s mouth or neck. Incidents and injuries have occurred.
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Affected products
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Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Source & status
Source & status
Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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