Automated Sliding Gate Opener Motor Model GTR156

Consumers should open their gate and immediately stop use of the GTR156 powered gate opener and unplug it from the power supply . Consumers should visit the Richmond Wheel and Castor Co website at https://www.richmondau.com/gtr156-safety-check/ to access and download instructions on how to operate their gate manually and what steps to take to confirm if their gate motor is affected. Consumers can obtain assistance in identifying if their gate motor is affected by this recall, by uploading pictures of their gate motor at https://www.richmondau.com/gtr156-safety-check/ and following the instructions as directed. A service technician will contact you once they have reviewed the images provided. Richmond Wheel & Castor Co will respond to all consumers to confirm if their gate motor is affected or not. If affected, arrangements will be made for a technician to visit consumers and carry out the necessary, repair onsite. For further information please contact Richmond Wheel & Castor Co by phone on 1300 474 246, email at gatesupport@richmondau.com or via the website https://www.richmondau.com