Apricus All-in-One Heat Pump

Official notice

11 Apr 2025

Last checked

11 Apr 2025

High riskACCC

An official ACCC notice concerns Apricus All-in-One Heat Pump. Risk of serious injury or property damage if the tank reaches high internal pressure and falls over. Published 2025-04-11.

What to do now

Consumers should check the serial number on their unit. If you have an affected serial number, Apricus Australia, will arrange for a full unit replacement, re-installation and removal of the old unit. Contact Apricus Australia by email warranty@apricus.com.au or call 1300 277 428 for further information or to verify your serial number. Contact: Apricus Australia call: 1300 277 428 email: warranty@apricus.com.au

Recall number

20801a83-b216-4071-b9b5-567976713f05

Official notice

2025-04-11

The hazard

Risk of serious injury or property damage if the tank reaches high internal pressure and falls over.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

list, flaw, Apricus

Models

APHP-R290-260 THIS ONLY AFFECTS UNITS MANUFACTURED IN NOVE, APHP-R290-260

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Affected products

Product 1

Apricus All-in-One Heat Pump hot water system. Model number: APHP-R290-260 This only affects units manufactured in November 2024, and sold/installed between December 2024 and March 2025. See attached serial number list.

Risk / hazard

Risk of serious injury or property damage if the tank reaches high internal pressure and falls over.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Heating and cooling products

App estimate

high

Recall details

Recall number

20801a83-b216-4071-b9b5-567976713f05

Classification

Heating and cooling products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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