Anker SoundCore Bluetooth speaker (updated)
Official notice
15 Jul 2024
Last checked
15 Jul 2024
An official ACCC notice concerns Anker SoundCore Bluetooth speaker (updated). There is a risk of a serious injury and/or property damage if the speaker overheats and catches fire. A fire has occurred resulting in burn injuries and property damage. Published 2024-07-15.
What to do now
Consumers should stop using their speaker immediately. Consumers should check their serial number to determine if they have recalled speaker. If recalled, consumers should dispose of affected speakers in accordance with local requirements. Consumers can contact their local council about e-waste disposal or find their closest e-waste collection service at the RecyclingNearYou website . Customers should not throw the product in the rubbish, home recycling, or non-approved recycling boxes found at retail and home improvement stores, as this is a fire hazard. Confirmation of disposal will be sought prior to processing a replacement. Consumers will be provided with a replacement speaker. Consumers will be required to provide proof of purchase or ownership and confirmation that the battery backup has been disconnected to receive a remedy. For more information, consumers can contact Anker via email at support@anker.com
Recall number
806bbeb6-08ad-4c06-8945-cd909b7680e1
Official notice
2024-07-15
The hazard
The hazard
There is a risk of a serious injury and/or property damage if the speaker overheats and catches fire. A fire has occurred resulting in burn injuries and property damage.
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Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
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Documents, notices & source
See the official notice and source documents for full details.
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