Anker SoundCore Bluetooth speaker (updated)

Official notice

15 Jul 2024

Last checked

15 Jul 2024

High riskACCC

An official ACCC notice concerns Anker SoundCore Bluetooth speaker (updated). There is a risk of a serious injury and/or property damage if the speaker overheats and catches fire. A fire has occurred resulting in burn injuries and property damage. Published 2024-07-15.

What to do now

Consumers should stop using their speaker immediately. Consumers should check their serial number to determine if they have recalled speaker. If recalled, consumers should dispose of affected speakers in accordance with local requirements. Consumers can contact their local council about e-waste disposal or find their closest e-waste collection service at the RecyclingNearYou website . Customers should not throw the product in the rubbish, home recycling, or non-approved recycling boxes found at retail and home improvement stores, as this is a fire hazard. Confirmation of disposal will be sought prior to processing a replacement. Consumers will be provided with a replacement speaker. Consumers will be required to provide proof of purchase or ownership and confirmation that the battery backup has been disconnected to receive a remedy. For more information, consumers can contact Anker via email at support@anker.com

Recall number

806bbeb6-08ad-4c06-8945-cd909b7680e1

Official notice

2024-07-15

The hazard

There is a risk of a serious injury and/or property damage if the speaker overheats and catches fire. A fire has occurred resulting in burn injuries and property damage.

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Affected products

Product 1

Updated recall notice: 31 July 2024 - incident has occurred involving product. Anker SoundCore v1 Portable wireless Bluetooth speaker. Compatible with iPhone, Samsung and other phone brands.

Risk / hazard

There is a risk of a serious injury and/or property damage if the speaker overheats and catches fire. A fire has occurred resulting in burn injuries and property damage.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Lithium-ion batteries, Smart and interconnected devices, Home electrical appliances

App estimate

high

Recall details

Recall number

806bbeb6-08ad-4c06-8945-cd909b7680e1

Classification

Lithium-ion batteries, Smart and interconnected devices, Home electrical appliances

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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