Anker Power Bank Model: A1257, A1647, A1681, A1689 (updated)

Official notice

8 Jul 2025

Last checked

8 Jul 2025

High riskACCC

An official ACCC notice concerns Anker Power Bank Model: A1257, A1647, A1681, A1689 (updated). Risk of serious burn injuries and/or property damage if the power bank overheats and catches fire. Incidents have occurred overseas, resulting in property damage and injuries. Published 2025-07-08.

What to do now

Stop using the affected power banks immediately. Check your power bank’s serial number on Anker’s website to determine if the device is affected. Register your details for a replacement power bank on Anker’s website . Dispose of affected Power Banks in accordance with local requirements . Confirmation of disposal will be sought prior to processing a replacement. Anker will also provide instructions for consumers on how to dispose of the power bank on Anker’s website . Contact Anker Email: support@anker.com

Recall number

74eab40d-9892-49a1-b51d-402b4daad8ab

Official notice

2025-07-08

The hazard

Risk of serious burn injuries and/or property damage if the power bank overheats and catches fire. Incidents have occurred overseas, resulting in property damage and injuries.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

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Affected products

Product 1

Recall updated on 29 August 2025: Injuries added to consumer hazards. Anker power banks for charging portable electronic devices. The device’s model number is located on the bottom of the device. Models: • A1257 - Anker Power Bank (10K, 22.5W) • A1647 - Anker Power Bank (20,000mAh, 22.5W, built in USB-C cable) • A1681 - Anker Zolo Power Bank (20K, 30W, built USB-C and Lightning cable) • A1689 - Anker Zolo Power Bank (20K, 30W, built in USB-C cable) Each device has a unique serial number located on the bottom of the device.

Risk / hazard

Risk of serious burn injuries and/or property damage if the power bank overheats and catches fire. Incidents have occurred overseas, resulting in property damage and injuries.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Manufacturer

Anker

Phone

Not provided

Brand: Anker. Contact: Anker.

Source & status

Source

Tier

beta

Category

ELECTRONICS

Classification

Computers, laptops and accessories, Lithium-ion batteries, Power supply and storage

App estimate

high

Recall details

Recall number

74eab40d-9892-49a1-b51d-402b4daad8ab

Classification

Computers, laptops and accessories, Lithium-ion batteries, Power supply and storage

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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