Alpha Pivot Arm and System 2000 Pivot Arm Awnings Powered by Merger Solar Motors

Official notice

11 Aug 2021

Last checked

11 Aug 2021

Medium riskACCC

An official ACCC notice concerns Alpha Pivot Arm and System 2000 Pivot Arm Awnings Powered by Merger Solar Motors. If the pivot arm awning breaks, the awning arm may detach or the awning may fall, increasing the risk of an injury. Published 2021-08-11.

What to do now

Consumers should stop operating the awning and contact the awning installer to organise for the motor to be repaired, free of charge. For more information, consumers can contact Hunter Douglas Customer Service on 02 9638 8000.

Recall number

655f70d7-a4de-4a28-b2a0-8c7514cc19cd

Official notice

2021-08-11

The hazard

If the pivot arm awning breaks, the awning arm may detach or the awning may fall, increasing the risk of an injury.

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Affected products

Product 1

Alpha Pivot Arm and System 2000 Pivot Arm awnings powered by Merger solar motors Installed between 1 November 2020 and 8 June 2021

Risk / hazard

If the pivot arm awning breaks, the awning arm may detach or the awning may fall, increasing the risk of an injury.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Blinds, curtains and window fittings, Home electrical appliances

App estimate

medium

Recall details

Recall number

655f70d7-a4de-4a28-b2a0-8c7514cc19cd

Classification

Blinds, curtains and window fittings, Home electrical appliances

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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