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Alpha Active 3, Alpha Active 4 and Alpha Active 5 Medical Pump

Official notice

8 Jan 2021

Last checked

8 Jan 2021

High riskACCC

An official ACCC notice concerns Alpha Active 3, Alpha Active 4 and Alpha Active 5 Medical Pump. If the mains cables have been damaged, this can result in electric shock, which can cause serious injury or death. Published 2021-01-08.

What to do now

Arjo Australia will contact affected consumers in writing. This issue will be rectified by increasing the cable wall thickness and incorporating an improved grommet. Consumers should: 1. Verify whether they possess any Alpha Active 3, Alpha Active 4 or Alpha Active 5 pumps and ensure that all caregivers and users are made aware of this issue. 2. Make sure the cable is disconnected from the power socket and then check carefully all electrical connections for signs of damage or excessive wear. If any damage is observed, remove the device from use and contact Arjo Australia. 3. The device can remain in use as long as the cable is not frayed or worn and is secured properly to prevent being caught or entrapped in the bed mechanism as advised in the Instruction for Use. For further information, consumers can contact Arjo Australia on 1800 072 040.

Recall number

da73e5e5-17ee-4127-80f7-559cec38797d

Official notice

2021-01-08

The hazard

If the mains cables have been damaged, this can result in electric shock, which can cause serious injury or death.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Artg Numbers

288608

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Affected products

Product 1

Alpha Active 3, Alpha Active 4 and Alpha Active 5 medical pumps ARTG 288608 (Arjo Australia Pty Ltd - Alternating-pressure bed mattress overlay system)

Risk / hazard

If the mains cables have been damaged, this can result in electric shock, which can cause serious injury or death.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Pharmacy and medical products

App estimate

high

Recall details

Recall number

da73e5e5-17ee-4127-80f7-559cec38797d

Classification

Pharmacy and medical products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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