Accu-Chek Spirit Combo Insulin Pump

Official notice

6 Jun 2014

Last checked

6 Jun 2014

Risk not stated by sourceACCC

An official ACCC notice concerns Accu-Chek Spirit Combo Insulin Pump. Potential for delay to treatment in rare cases. Published 2014-06-06.

What to do now

If you have an Accu-Chek Spirit Combo insulin pump with a serial number between 10171897 and 10281629, you should have received a letter from Roche Diagnostic Australia with information about this issue. If you experience an 'E7: ELECTRONIC ERROR', you should attempt to clear it by following the instructions in the operator's manual: •remove or disconnect the infusion set from the infusion site •replace the battery in the pump •prime the infusion set •reconnect the infusion set at the infusion site •put the pump in RUN mode. After experiencing an 'E7: ELECTRONIC ERROR' you should always check all settings, including basal rate profile, time and date. If the fault cannot be cleared, you should follow the alternative therapy plan provided by your treating health professional. If the error occurs repeatedly, or if you have any other questions or concerns, call Roche on 1800 633 457. Roche Diagnostic Australia will arrange for return and replacement of affected devices.

Recall number

f7be3fa6-0721-468a-b4cb-ac29acbbcbba

Official notice

2014-06-06

The hazard

Potential for delay to treatment in rare cases.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

between

Models

DESCRIPTION SERIAL NUMBERS BETWEEN 10171897 A

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Affected products

Product 1

Accu-Chek Spirit Combo insulin pumps deliver continuous doses of insulin to diabetic patient.

Risk / hazard

Potential for delay to treatment in rare cases.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Pharmacy and medical products

App estimate

unspecified

Recall details

Recall number

f7be3fa6-0721-468a-b4cb-ac29acbbcbba

Classification

Pharmacy and medical products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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