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Accu-Chek Solo Cannula Assembly & Pump Holder and Accu-Chek Solo Supply Kit

Official notice

23 Dec 2022

Last checked

23 Dec 2022

High riskACCC

An official ACCC notice concerns Accu-Chek Solo Cannula Assembly & Pump Holder and Accu-Chek Solo Supply Kit. If insulin is under-delivered, this may lead to adverse health events including severe hyperglycaemia or the user may experience diabetic ketoacidosis (DKA) and may require hospitalisation or intervention from a medical professional. Published 2022-12-23.

What to do now

Consumers should check whether they have an affected product and if so stop using them. Consumers should contact Roche Diabetes Customer Care to make arrangements to receive a replacement. For more details see https://apps.TGA.gov.au/Prod/sara/arn-detail.aspx k=RC-2022-RN-01541-1 For further information, please contact Roche Diabetes Customer Care by phone on 1800 251 516.

Recall number

8a0612cf-cfec-42f3-a4a1-339f2a0cab38

Official notice

2022-12-23

The hazard

If insulin is under-delivered, this may lead to adverse health events including severe hyperglycaemia or the user may experience diabetic ketoacidosis (DKA) and may require hospitalisation or intervention from a medical professional.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Lots

847468303, lower

Artg Numbers

308704, 311432

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Affected products

Product 1

Accu-Chek Solo Cannula Assembly & Pump Holder (9 mm; 10+3 & 6 mm; 10+3) and Accu-Chek Solo Supply Kit (9 mm) & (6 mm) Cannula lot numbers: 847468303 and lower Reference numbers: 07858833001, 07858841001, 07858817001 & 07858825001 ARTG 308704 (Roche Diabetes Care Australia Pty Ltd - Insulin infusion patch pump administration set) ARTG 311432 (Roche Diabetes Care Australia Pty Ltd - Ambulatory insulin infusion administration set/reservoir kit)

Risk / hazard

If insulin is under-delivered, this may lead to adverse health events including severe hyperglycaemia or the user may experience diabetic ketoacidosis (DKA) and may require hospitalisation or intervention from a medical professional.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Source & status

Source

Tier

beta

Category

HOME

Classification

Pharmacy and medical products

App estimate

high

Recall details

Recall number

8a0612cf-cfec-42f3-a4a1-339f2a0cab38

Classification

Pharmacy and medical products

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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