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509 And 509 for Polaris branded helmets with Fidlock® fasteners
Official notice
25 Sept 2025
Last checked
25 Sept 2025
An official ACCC notice concerns 509 And 509 for Polaris branded helmets with Fidlock® fasteners. Risk of serious injury or death from head injuries if the helmet comes off during a collision. Published 2025-09-25.
What to do now
1. Stop using affected helmets immediately. 2. Inspect the chin strap to check if it is routed correctly. 3. Route your chin strap correctly following the updated owner’s manual addendum, which is accessible here and watch the instructional video . 4. If the chin strap is frayed, contact Polaris Australia to arrange a repair. 5. If you require assistance with how to correctly route your chin strap, contact Polaris Australia. Contact: Polaris Sales Australia Call 03 9394 5610 from 9.00 am to 4.30 pm AEST Monday to Friday. Visit: https://ride509.com/pages/recalls
Recall number
2f72b2cc-2efe-45d6-907d-315f1bf6e1ec
Official notice
2025-09-25
The hazard
The hazard
Risk of serious injury or death from head injuries if the helmet comes off during a collision.
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Polaris Sales. Contact: Polaris Sales Australia.
Source & status
Source & status
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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