2026 ACID Carbon Hybrid crank arm (ISIS)

Official notice

26 May 2026

Last checked

26 May 2026

High riskACCC

An official ACCC notice concerns 2026 ACID Carbon Hybrid crank arm (ISIS). Risk of serious injury or death if the crank fails while in use and causes the rider to crash the bicycle. Published 2026-05-26.

What to do now

1. Stop using the e-bike immediately. 2. Return the e-bike to the place of purchase or an authorised Cube Bicycle distributor for a free repair. Cube Bicycle is offering two repair options: a) receive temporary aluminium cranks, which will be upgraded to carbon replacements when available in 12 months; or b) receive permanent aluminium cranks and a free e-bike light. 3. Contact Pedal Group for more information or if you require assistance with this recall. Contact Pedal Group Pty Ltd Call: 07 3726 0163 Email: warranty@pedalgroup.com

Recall number

69e478e6-b447-4dfa-bf8c-70d718ebc74c

Official notice

2026-05-26

The hazard

Risk of serious injury or death if the crank fails while in use and causes the rider to crash the bicycle.

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Affected products

Product 1

Crank arms supplied on e-bikes. Affected crank arms: #30884 (left) #30885 (right) 160mm, 165mm, 170mm, 175mm length Affected e-bike models: Cube AMS Hybrid ONE44 C:62 Pro 400X blackline Cube AMS Hybrid ONE44 C:68X TM 400X reedgreennmatrix Cube Stereo Hybrid ONE77 HPC AT actionteam Cube AMS Hybrid ONE44 C:68X SLX 400X nebulanblack Cube AMS Hybrid ONE77 C:62 TM reedgreennmatrix Cube Stereo Hybrid ONE77 HPC TM 800 reedgreennmatrix

Risk / hazard

Risk of serious injury or death if the crank fails while in use and causes the rider to crash the bicycle.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

AU · Australia

Affected area 1

AU · Australia

Company & contacts

Brand

Manufacturer

Pedal Group Pty Ltd

Phone

Not provided

Brand: Pedal. Contact: Pedal Group Pty Ltd.

Source & status

Source

Tier

beta

Category

HOME

Classification

Bicycles and scooters (push)

App estimate

high

Recall details

Recall number

69e478e6-b447-4dfa-bf8c-70d718ebc74c

Classification

Bicycles and scooters (push)

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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