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18M extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01)
Official notice
31 Mar 2026
Last checked
31 Mar 2026
An official ACCC notice concerns 18M extension cord sold with Vax Bagged Backpack Vacuum Cleaner (VXCB-01). Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred. Published 2026-03-31.
What to do now
Stop using the 18m orange extension cord immediately and remove it from the Vax bagged backpack vacuum. Contact Techtronic Industries for more information and instructions on how to destroy the cord and receive a voucher to purchase a replacement cord. Do not return the cord to your place of purchase. The Vax Bagged backpack vacuum cleaner unit is not being recalled and can be used without the 18m extension cord. Contact Techtronic Industries Australia Pty Ltd Call: 1300 859 017 Email: customerservice@ttibrands.com.au Visit: https://www.vax.com.au/safety-notifications
Recall number
ff3e394b-2ce8-4ab5-a263-ebbb76c05608
Official notice
2026-03-31
The hazard
The hazard
Risk of serious injury from burns or property damage if the extension cord overheats or sparks. Incidents resulting in injury have occurred.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected vehicles were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand
Manufacturer
Phone
Brand: Techtronic. Contact: Techtronic Industries Australia Pty Ltd.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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