An official ACCC notice concerns Dux Gas-Boosted Solar Tanks and EcoSmart Intelligent Hybrid Tanks. There is a risk of electric shock if a unit has been incorrectly wired. Note that there is no safety risk if the unit is producing hot water. Published 2012-06-22.
What to do now
Turn power to the water heater off at the power point, unplug the cord and immediately call 1300 270 485 to organise a safety inspection or email recalls@dux.com.au
Recall number
02c5e7ff-0ab0-4a0c-a4cd-7ab51fc63378
Official notice
2012-06-22
The hazard
The hazard
There is a risk of electric shock if a unit has been incorrectly wired. Note that there is no safety risk if the unit is producing hot water.
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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